Friday, May 12, 2006

Unbelievable!!

So i just finished calling the airline to confirm our flight time for tonight when the guy says, "hold on, something is not right here." So as I "held" for 23 minutes and 32 seconds as he tried to "Avoid a trainwreck". The dude comes back on and tells me that my flight for Honolulu to Phoenix is confirmed but that the airport people last night did NOT book our flight for Phoenix to Kansas City and now the plane is full and they cannot get us on that flight. The guy told me his supervisor tried but had no luck. He says that it is their fault and someone at the airline screwed up last night...really? He told me that I needed to call the airport and work it out with them because they were not getting anywhere. So i attempt to call the airport only to find out they do not have a direct line and all calls are redirected to their 1-800 numbers, which when I called back, told me that they cannot disclose that information due to "security reasons".What do they think? I'm going to prank call the freakin airline?! So the nice gentleman on the phone offers to book us on the 6pm flight out of Phoenix. Mind you, we were supposed to leave on the 930am flight. I told him no, that I would just deal with the airline people tonight when I got to the airport. Hear my angry type...

5 Comments:

Anonymous Anonymous said...

Dying to know how the story ends....are you home yet?? Hope it all worked out AND you get some major sweet vouchers for your trouble....Hope you enjoyed your trip!! Super Cute pic of Dan....

Sarah

10:47 PM  
Anonymous Anonymous said...

WHERE ARE YOU????!!!!

9:52 AM  
Blogger Sam said...

I'm alive! i'm alive! sorry! the last few days have been a frickin whirlwind! i will try calling you tonight and explaining everything. Basically we spent 10 hours in the Phoenix airport and didn't get into KC until 11, home at midnight, slept till noon on Sunday did mother's day crap, met Dan's mom in columbia for more mother's day crap(good crap of course) and then got to kville about 9pm. Got to sleep about 11pm. Woke up at 2am, got up and cleaned till about 4, 430, went back to bed woke up and went to work. JET LAG!!

10:26 AM  
Anonymous Anonymous said...

Yes, your type sounded very angry! I'm glad you guys made it back finally.

11:28 AM  
Blogger Sam said...

yeah, i am going to post the letter i am writing to the airline when i finish it. it was absolutely ridiculous. I am also going to post the second half of what happened once we got to the honolulu airport and from then on...

11:33 AM  

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